4 of 4 people found this review helpful
Maureen at AMT really helped me plan my trip to Ireland for myself, husband and in Laws. I was crazy enough to insist that I would rather drive in Ireland than pay the high cost of a private chauffer. And when my father in law dropped the bomb that his drivers license expired, making him unable to drive the manual transmission van only 3 hours before we landed in Ireland, a quick email to Maureen saved the day. She canceled our van and rebooked two automatic cars (which is apparently rare in Ireland) so that my brother in law could drive one and I the other. By the time we landed at the airport, the cars were there, correctly booked, and the money for the van had already been refunded to my credit card. WOW. Then when the London air traffic control CANCELED our flights home for a full day, she helped us book a hotel for the night, and helped us file an insurance claim to cover the cost. Even for the most experienced traveler, she is an invaluable resource.
By
Gigi K.
from
Glendora, CA
Traveled to
Ireland ~ Europe
I would recommend this agent to my family and friends
Maureen Johnson responded:
Dear Georgia, thank you for the kind words. Since that fateful trip you have used my services for travel planning instead of travel rescuing. We make a great team and I look forward to working with you in the future.
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2 of 2 people found this review helpful
Leave your worries at home!
My wife and I have been working with Maureen now since 2015 when we started planning our first European vacation. After dealing with the frustration of trying to book it ourselves, we happened across an American Express travel website. The site was open to non-card members so we elected the country we wanted to visit and were given four agents to reach out to. We decided on Maureen and have never looked back. Maureen made the experience very easy for us since, at the time, we were both working full time. We were sent a short questionnaire which helped her to focus on what worked best for our time, destinations, budget, etc. Our trip was to travel the Northern coast of Spain in a car over a two week period. Maureen and her team handled all the details seamlessly, from the car, to the hotels, to the sites she recommended in each of the five cities we touched. We still talk about that trip! We recommend her to our friends and family constantly.
By
Cakes
from
California
Traveled to
Spain ~ Europe
I would recommend this agent to my family and friends
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3 of 4 people found this review helpful
Maureen worked with our group of six to arrange THE BEST experience! She was able to accommodate all our collective needs while ensuring each individual was listened to. We explored the glorious Scottish Highlands from our home base in Inverness and ended in the majestic and magical city of Edinburgh. I don't think Maureen could have done any better in organizing this diverse experience.
By
JC
from
Long Beach, CA
Traveled to
Scotland ~ Europe
I would recommend this agent to my family and friends
Maureen Johnson responded:
Thanks Julie! You were all so gracious. I had as much fun putting this trip together as you did experiencing it.
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5 of 8 people found this review helpful
Always available. Good local spots.
Five or more trips.
By
Keith
from
Manhattan Beach, CA
Traveled to
Vienna ~ Austria ~ Europe
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
We flew Business Class on British Airways. Our new terrific airline. Our first stop after two days in Germany was Santorini. Great hotel with just 25 rooms. Our jacuzzi was heated up to 84 F degrees to make up for the pool temperature. All of the pools were really cold on our trip. We both swam in the Aegean. Very cold, but no sharks because they don't like cold water. The ferry ride to Crete was total chaos, but we learned to get a boarding pass at the ferry office. The ferry to Naxos was easy because most tourist don't go there. All of Maureen's tours on each island were great as usual. The front of line ticket that she arranged for us saved us at the Acropolis waiting in a two block long line!
By
Lou
from
West Covina, CA
Traveled to
Greece ~ Europe
I would recommend this agent to my family and friends
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